Invest9 - Power of SIP for Financial Growth

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OR ACCESSING THIS WEBSITE ("THIS SITE"). BY USING OR ACCESSING THIS SITE, YOU ARE AGREEING TO THE TERMS OF USE LISTED BELOW. IF YOU DO NOT AGREE TO THE TERMS BELOW, PLEASE DO NOT USE OR ACCESS THIS SITE.

The Company through its investment account services enables the investors/Users to undertake online transactions in mutual funds. The Company has entered into agreements/arrangements with certain select Mutual Funds/AMCs to facilitate online mutual fund transactions through the Website in the existing, launched and upcoming schemes of the said Mutual Funds. However, the Company does not assure or guarantee of making available the mutual funds of all or any particular mutual fund and the User can invest in only those mutual funds with whom the Company has entered into agreements/arrangements.

REGISTRATION
- Pursuant to the Circular No. MIRSD/SE/Cir-21/2011 dated October 05, 2011, SEBI has mandated uniform “Know Your Client” or KYC requirements to be used by all SEBI registered intermediaries. The KYC requirements include verification of identity and address, obtaining information of financial status, occupation and such other demographic information. Applicants must be KYC compliant while investing with any SEBI registered Mutual Fund. In light of the said circular, the registration of a User on the Website shall be completed only upon submission of required information in an online application form, submission of mandatory documents, valid Permanent Account Number (“PAN”) and verification of the KYC Information by a KYC Registration Agency.
- An investment account opened through Website shall be activated instantly only for KYC Registration Agency (KRA) verified investors. The Company shall pull in the KYC details submitted by the User with a SEBI approved KYC Registration Agency (KRA) and only upon a receipt of confirmation from such KRA that the User is KYC approved, the Company shall allow the User to transact through the Website. The User shall provide a copy of valid PAN and proof of completion KYC through KRA or other details as may be prescribed from time to time, which details shall be verified with KRA.
- Upon successful verification of KYC Information through KRA, the investment account of the User shall be activated and the User shall be permitted to operate and transact through the said account by using a login ID and password. The User shall be solely responsible, at all times, for the safety, security, protection, confidentiality and secrecy of the login ID and password. Any authorised or unauthorised disclosure of the same shall entirely be at the risk and liability of the User.
- The Users authorise the Company to submit all the KYC Documents (name, PAN, age, address and signature)/ investor related documents to the respective mutual funds, Asset Management Companies (AMCs) and/ or their Registrar and Transfer Agents (RTAs) for the purpose of validation and to comply with regulatory requirement notified from time to time. The signature available in the KRA records/systems shall be used for signature verification for processing any request made by the User through the Website or direct transactions with AMC and in the event such signature is not available or legible in KRA records/system, the User shall have no objections and shall co-operate with the mutual fund/AMC to carry out further checks to validate the authenticity of the request / or to reject/ disallow any transaction in the connection herewith.
- No change in address, contact numbers, e-mail address or bank account details submitted at the time of registration of the User shall be allowed unless a duly self-attested physical copy evidencing the new KYC Information is sent to the KRA/AMC/ CAMS for verification purposes.
- The investment account opened with the Company through the Website shall remain operative at the discretion of the Company and may be suspended or cancelled or terminated without liability, in whole or in part, at any time without prior notice to the User in case the Company is of the opinion that the User has failed to abide by or comply with the Terms and Conditions and Privacy Policy.
LICENSE
- InvestDirect Capital, hereby grants you a limited, non-exclusive, non-assignable and non-transferable license to access InvestDirect Capital provided and expressly conditioned upon your agreement that all such access and use shall be governed by all of the terms and conditions set forth in these Terms.
PROPERTY RIGHTS
- The contents of the Website, including but not limited to the text, graphics, images, logos, button icons, photographs, editorial content, notices, software (including html-based computer programmes) and other material are owned/licensed by/to the Company and/or its Third Party Service Providers/their licensors and are duly protected by them under applicable copyright, trademark and other laws. The Users acknowledge and agree that the Company and/or its licensors or suppliers own all rights to this Website, the content displayed on the Website and any intellectual or proprietary property and/or technology (in any form) made available to the User as a part of or in conjunction with the services.
- The Users are only permitted to avail the services offered by the Company and use any of the foregoing as expressly authorized by these Terms and Conditions in furtherance of availing of services. The Users may download or print a copy of the information provided on the Website for personal consumption and non-commercial use only. The Users shall be prohibited to copy, re-print, reproduce (electronically or otherwise), download for commercial purpose, distribute, transfer, transmit or create derivative works from any content on the Website, in whole or in part, for any other purpose without prior written consent of the Company. The Users shall not reverse engineer or reverse compile, decompile any technology associated with the services, including but not limited to any software applications or Java applets associated with the services content, from the Website, in whole or in part.
- The Users shall not use any of the foregoing for any unlawful purposes and shall comply with the instructions and directions for the protection and safeguard of the Intellectual Property Rights owned/licensed to the Company.
LINK TO THIRD PARTY
- InvestDirect Capital may provide you links to third party services (“Third Party Services”). You agree to use the Third Party Services at your sole risk and that we shall not have any liability to you for content that may be found to be offensive, indecent, or objectionable. User understands that certain Third Party Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites. By using the Third Party Services, you acknowledge and agree that InvestDirect Capital is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. INVESTDIRECT CAPITAL DOES NOT WARRANT OR ENDORSE AND DOES NOT ASSUME AND WILL NOT HAVE ANY LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON FOR ANY THIRD PARTY SERVICES, THIRD PARTY MATERIALS OR WEB SITES, OR FOR ANY OTHER MATERIALS, PRODUCTS, OR SERVICES OF THIRD PARTIES.
INTERNET FRAUDS
- Though the Company employs the best possible softwares and techniques in order to mitigate any risks which may arise on account of internet frauds including but not limited to hacking, phishing, theft of personal information like login ID and passwords, injection of viruses, malware, malicious or destructive or corrupting codes or programs etc. (collectively referred to as the “Internet Frauds”) however, any possibility of such threat cannot be ruled out and the Company does not guarantee that the Website will be free of such threats.
- The Company or the Third Party Service Providers or the AMCs/RTAs are not liable or responsible for any such Internet Frauds. Further, the Company or the Third Party Service Providers or the AMCs/RTAs shall not be liable for Internet frauds or any compromise in the secrecy of login and password details of the User done by or at the behest of or with the permission of the User.
- Complete, accurate and proper details are required to be punched in for logging into the investment account and for undertaking transactions through Website/Application. The said details are being forwarded to the AMCs/Mutual Funds for completion of the instructions given by the User. In the event of any User receiving an incorrect credit of funds/mutual fund units pursuant to any mistake, inadvertent or otherwise, the concerned AMC/Mutual Fund shall be entitled to reverse such credit at any time without any express consent from such wrongfully enriched User. Any such User receiving a wrongful credit of funds/units or any other wrongful gain shall keep the AMCs/Mutual Fund indemnified against any loss or damage arising out of such wrongful credit.
- In case the AMCs/Mutual Funds have any reason to believe that any transaction/s undertaken by a User are not genuine or improper or illegal, the AMCs/Mutual Funds shall, in their sole discretion, refuse to give effect to the transactions requested/undertaken by the User. Such decision of the AMCs/Mutual Funds shall not be questioned by the User. The AMCs/Mutual Funds shall not be liable or responsible for any loss or damage, direct or consequential, caused to the User on account of such refusal to give effect to any transaction. Provided, however, that any monies paid by the User for subscription to the units shall be duly refunded to the User.
TECHNOLOGY RISKS
- The technology for enabling the transfer of funds and the other services offered by the Electronic Payment and InvestDirect Capital could be affected by virus or other malicious, destructive or corrupting code, program or macro. The site of InvestDirect Capital or the bank may require maintenance and during such time it may not be possible to process the user request. This could result in delays in the processing of transactions/payment instructions or failure in the processing of transactions/payment instructions and other such failures and inability. User understands that InvestDirect Capital disclaims and all liability, whether direct or indirect, whether arising out of loss of profit or otherwise arising out of any failure or inability by bank/mutual funds/AMCs to process any transaction/payment instructions for whatsoever reason. InvestDirect Capital shall not be responsible for any of the aforesaid risks.
INDEMNITY
- YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS InvestDirect Capital (including its and their officers, directors, employees, affiliates, group companies, agents, representatives or subcontractors) from any and all claims and losses imposed on, incurred by or asserted as a result of or related to: (a) your access and use of InvestDirect Capital platform or services (b) any non-compliance by user with the terms and conditions hereof; or (c) any third party actions related to users receipt and use of the information, whether authorized or unauthorized. Any clause declared invalid shall be deemed severable and not affect the validity or enforceability of the remainder. These terms may only be amended in a writing signed by InvestDirect Capital. If investdirect capital takes action (by itself or through its associate companies) to enforce any of the provisions of this User Agreement, including collection of any amounts due hereunder, investdirect capital shall be entitled to recover from you (and you agree to pay), in addition to all sums to which it is entitled or any other relief, at law or in equity, reasonable and necessary attorney's fees and any costs of any litigation.
SUSPENSION, CANCELLATION AND TERMINATION
- The Company may, at its sole discretion, suspend, modify, disallow the facilities/services at any time for such time period as it may deem fit in its sole and absolute opinion. The services may be suspended for such reasons including but not limited to breach of or non-compliance with these Terms and Conditions, death, insolvency, bankruptcy of the User, dormant or inactive account or any suspicious activity in account or such other reasons warranting suspension, cancellation, modification or disallowance in transacting through the investment account.
- Upon termination of the services and/or cessation of the investment account, the Company shall promptly intimate and turnover all the details available with it to the concerned mutual funds/AMCs/RTAs to enable the User to directly deal and transact with the mutual funds/AMCs/RTAs. Notwithstanding anything stated above, the User shall have unfettered and unrestricted access to Mutual Funds/AMCs/RTAs and may directly approach the Mutual Funds/AMCs/RTAs for any purchase, redemption, switch or sale transaction that a User may intend to undertake.
- The Company may, at any time, terminate the services available to a User through the investment account opened with the Company upon giving a 30 days’ prior notice. Such notice may be sent by the Company by way of an email on the registered email address or by way of short message service on the registered phone number or by way of a letter on the registered postal address as furnished by the User. The User may discontinue availing the services and close the investment account at any time by giving a 30 days’ advance notice to the Company of his intention. The User shall pay and continue to remain liable to pay the fee, charges, dues, subscription charges, renewal charges, convenience fee, advisory fee/charges, taxes, cess etc. for the services availed by the User till the date of such suspension, cancellation or termination of the services under the investment account.
- Upon being intimated about the termination of services and/or cessation of the investment account, AMCs/RTAs/MFs shall discontinue sharing of the information (including reverse feeds) with the Company, and AMCs/RTAs/MFs shall not be responsible for any information shared with the Company post termination of services and/or cessation of the investment account, on account of the failure of the Company to intimate such termination to AMCs/RTAs/MFs.
- The Company, its employees, agents and representatives shall not be responsible for any direct, indirect or consequential loss that may be sustained or caused to the User on account of such suspension, cancellation or termination of the services offered by the Company.
DISCLAIMER
- The information published on this Site is provided without charge as a convenience to visitors, to be used for informational purposes only and shall not be construed as an offer or solicitation to deal in the funds or products referred to or contained in this Site. While INVESTDIRECT CAPITAL has tried to provide accurate and timely information, there may be inadvertent delays, omissions, technical or factual inaccuracies and typographical errors.
- The information provided on this Site is provided "AS IS", "AS AVAILABLE" and is provided by way of a simple summary. INVESTDIRECT CAPITAL does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained in this Site, and INVESTDIRECT CAPITAL expressly disclaims liability for errors or omissions in these materials. INVESTDIRECT CAPITAL makes no commitment to update the information contained in this Site. Accordingly, you are advised to read the relevant Offer Document/Scheme Information Document/Statement of Additional Information for further information.
- All materials and contents found in this Site are strictly for information purposes only and should not be considered as an offer, or solicitation, to deal in any of the funds or products found in this Site. Any forecasts or projections or forward-looking statements made whether by INVESTDIRECT CAPITAL or any other party in this Site are not necessarily indicative of future or likely performance, future events or future financial performance of products, countries, markets or companies. These statements are only predictions and actual events, or results may differ. While certain tools available on the Site may provide general investment or financial analysis based upon your personalized input, such results are not to be construed as our providing investment recommendations or advices. Please make your own assessment of the relevance, accuracy and adequacy of the information contained in this Site. You are advised to make your independent investigations as may be necessary or appropriate for the purpose of such assessment including the investment risks involved. Any opinion or estimate contained in this Site is made on a general basis and neither INVESTDIRECT CAPITAL nor any of its servants or agents have given any consideration to nor have they or any of them made any investigation of the investment objective, financial situation or particular need of any user or reader, any spec InvestDirect Capital person or group of persons. Accordingly, INVESTDIRECT CAPITAL expressly disclaims all liability for the use or interpretation by others of information contained in this Site or for any loss arising whether directly or indirectly as a result of the visitor, user, any person or group of persons acting on any information, opinion or estimate contained in this Site. Decisions based on information contained in this Site is your sole responsibility, and in exchange for using this Site, you agree to hold INVESTDIRECT CAPITAL, its subsidiaries and affiliates harmless against all and any claims for damages arising from any decisions that you make based on such information.
- Investments in the mutual funds are not deposits or other obligations of, or guaranteed or insured by INVESTDIRECT CAPITAL or any other fund house or fund manager referred to in this Site or their affiliates and are subject to investment risks, including the possible loss of the principal amount invested. Past performance is not indicative of future performance. The value of the mutual funds and the income from them may fall as well as rise. All applications for mutual funds must be made on the application form accompanying the Offer Document/Scheme Information Document/Statement of Additional Information. Investors should read the Offer Document/Scheme Information Document/Statement of Additional Information for details.
- If you are accessing this Site from a jurisdiction outside of India, you are responsible for compliance with the applicable laws and regulations of your jurisdiction. Please do not access this Site if the publication or availability of this Site is prohibited in your jurisdiction in any way.
NON-DISCLOSURE AND CONFIDENTIALITY
- The Users may, during the course of accessing and availing the services through Website, share certain information with the Company which may be private and confidential in nature. The Company shall make reasonable endeavors to keep such information confidential. However, the Company shall be entitled to disclose any such information or particulars to any court, authority, statutory or otherwise as may be required by law or Third Party Service Provider required to give effect to the transactions requested by the User.
GOVERNING LAW AND JURISDICTION
- Any dispute arising out of or in connection with the Terms and Conditions or Privacy Policy shall be subject to the exclusive jurisdiction of the courts and tribunals in Mumbai. The Terms and Conditions shall be construed in accordance with the Applicable Laws in India.
- “Applicable Law” shall mean any statute, law, regulation, ordinance, rule, judgment, order, decree, by-law, clearance, circular, notification, press releases, directive, guideline, policy requirement, other governmental restrictions or any other similar forms of decision of, or determination or any interpretation or administration having the force of law or any of the foregoing, by any court or any Government Authority having jurisdiction over the matter in question, whether in effect as of the date or thereafter and in each case as amended.
Order Processing
- You understand and agree that instructions given by you to Investdirect Capital Services Pvt Ltd for transacting in mutual fund units will be forwarded to the AMC/R&TA via a transaction processing platform that Investdirect has a prior contractual arrangement with BSE StarMF in an electronic file format (‘Feed File’) and AMC/R&TA will process the transaction on the basis of such Feed File only. And you hereby agree and consent to the transmission of data by electronic means through the Investdirect Capital Account from the website.
- In order to facilitate the execution of transactions through online payment or receipt of funds, the Company has availed the services of a Third Party Service Provider for payment gateway. The User can subscribe to, redeem, switch or sell the mutual funds or receive dividends on the mutual funds through the payment gateway. The payment gateway may be utilised through internet banking, debit cards or Immediate Payment Service (IMPS).
- The Company shall not be responsible for any technical issue or breakdown of system of the order processing service provider (BSE StarMF) and the Company shall inform the user upon receipt of information from the service provider in respect of any disruptions in the normal services.
- The transactions for purchase of mutual funds or credit of any proceeds of redemption or sale of mutual funds or dividend payout be allowed only through modes which are allowed by regulators and are further integrated with the service provider as accepted means. These could be changed at the discretion of service provider at any point in time. Permissible modes could be Net banking, RTGS/NEFT, Cheques etc.
- Investdirect Capital Services Pvt Ltd retains the right to change, discontinue, alter or amend the terms of operation with BSE StarMF at its own discretion. Any user /impact on account of such changes will be duly notified on a best effort basis. Investdirect Capital shall not be liable on account of withdrawal of any features or functionalities or part of services (technology or operations) thereof.
TERMS AND CONDITONS FOR ONLINE SYSTEMATIC INVESTMENT PLANS (SIP) THROUGH NACH/ECS MANDATE
- The Users acknowledge and agree that a minimum time period of 30 days from the date of submission of physical mandate, will be taken for activation/registration of online SIP facility subject however, to the successful validation and acceptance of SIP mandate by the concerned bank. Similarly, a minimum time period of 30 days from the date of receipt of request for deactivation of SIP and last investment made under the said SIP. The User can start a SIP upon successful registration of the mandate till the completion of the time for which the mandate has been given or an earlier deactivation of the mandate by the User.
- The User agrees, understands and acknowledges that certain time period would elapse between the actual debit of funds from the User’s registered bank account and credit/realisation of funds by the concerned Mutual Fund/AMC on account of the amounts being parked in the ECS / NACH debit cycle and / or third party pool account, before the actual transfer of funds to AMC’ s bank account on SIP date (T date).
- The Users shall, at least 7 days prior to the SIP date (T date), maintain sufficient balance in the registered bank account for honoring the SIP mandate. The allotment of units and corresponding NAV shall be subject to realization of funds by the concerned Mutual Fund/AMC. The Company or the Third-Party Service Providers shall not be held liable for non-allotment of units of mutual funds on account of insufficiency of funds in the registered bank account on the T – no. of days depending upon the ECS/NACH mandate. In case the mandate is not honored due to insufficiency of funds or otherwise, the SIP installment shall lapse for that T of the month/quarter/half year/year as the case may be.
- The User grants unconditional authority to the Company and its Third Party Service Providers to debit the registered bank account through RBI’S ECS (Electronic Clearing System) mechanism or National Payments Corporation of India’s NACH (National Automated Clearing House) for collection of SIP installments and transferring of same to the respective AMC’ s bank account. The conditions related to NACH are applicable as and when such a facility is made available.
- The User agrees and acknowledges that to get the NAV on the SIP date (T date) chosen by the User, debit of the SIP amount from User’s registered Bank Account shall happen few days prior to the SIP date (T). e.g. T-2, T-4 etc., depending upon ECS / NACH debit cycle of User’s bank, which could vary from location to location, as per ECS / NACH mechanism. The User understands, agrees and acknowledges that, the Company or the Third Party Service Providers shall debit the User’s account on T-no. of days depending upon the ECS/NACH cycle of the bank by way of backward calculation such that on T date (SIP day), the funds are effectively credited to the respective AMC’s Bank account and the transaction data reach the respective registrar of AMC for allotment of units as per NAV on T date.
- The units allotted by the concerned AMC/RTA can be checked and confirmed by the User on the next day of the SIP date (T date).
NOMINATION
- It shall be mandatory for new folios/accounts opened by individuals especially with sole/single holding to provide nomination details. New folios/accounts for individuals in single holding shall not be opened without providing nomination details. In case the Users/investors do not intend to furnish nomination details, such Users shall be compulsorily required to sign/agree to a separate confirmation of their intention not to nominate, failing which the form may be rejected at the discretion of the AMC/Mutual Fund.
- Nomination/s made by a unit holder shall be applicable for all investments in all the Schemes in the folio or account and every new nomination for a folio or account shall be deemed to be in supersession of the existing nomination and such new nomination shall then be applicable to all past, present and future holdings of the User.
- The facility of making nominations shall be available only to unit holders subscribing to the units of mutual funds in ‘individual’ capacity on their own behalf singly or jointly in favour of one or more persons. Persons other than individual’s viz., society, trust, body corporate, partnership firm, company, Hindu undivided family or holder of a power of attorney shall not be eligible to make nominations.
- A unit holder shall be free to make nomination in favour of the Central Government, State Government, a local authority, any person designated by virtue of these offices or a religious or charitable trust.
- No nomination shall be permitted in a folio/account held on behalf of a minor.
- Upon cancellation of nomination made by a unit holder, the nomination shall stand rescinded and the concerned AMC shall be under no obligation to transfer the units in favour of the nominee/s earlier mentioned by the said unit holder.
- Each unit holder may make a maximum of three nominations in accordance with the regulations issued by the SEBI. It is mandatory, at the time of making nominations, for each unit holder to clearly indicate the percentage of allocation of units to each of the nominees in the event of death of the unit holder. Such allocation/share should be in whole numbers without any decimals making a total of 100 percent. In the event the percentage of allocation for each of the nominees is not mentioned by the unit holder, the default allocation to be adopted by the AMCs shall be equally amongst all the nominees.
- The facility of making nominations shall be available only to unit holders subscribing to the units of mutual funds in ‘individual’ capacity on their own behalf singly or jointly in favour of one or more persons. Persons other than individual’s viz., society, trust, body corporate, partnership firm, company, Hindu undivided family or holder of a power of attorney shall not be eligible to make nominations.
- A minor can be nominated as a nominee. If a minor is a nominee then the details of the guardian of such minor being the name and address of the guardian shall be furnished by the unit holder. In case of single holding, the unit holder shall avoid nominating a minor as nominee whose guardian is the unit holder.
- A non-resident Indian may be nominated as a nominee subject however to the applicable law including exchange control rules regulations as may be in force.
- Nomination in respect of the units stands rescinded upon the transfer of units. Transfer of units in favour of a Nominee shall be valid discharge by the AMC against the legal heir.
- HDFC Mutual Fund specifically requires a physical nomination form to be sent to them to add nominees against investments made by the Users. If a User intends to add nominee(s) for investments with HDFC Mutual Fund, a physical nomination form signed by all the account holders/unit holders is required to be physically submitted to HDFC Mutual Fund.
TRANSACTION PROCESSING RELATED CONDITIONS
- GENERAL
  1. An online transaction for purchase/redemption/switch/sale of mutual funds through the Website or Application can be placed by a registered user only through his/her/its registered account. The requests shall be processed on the basis of the instructions received through the registered account.
  2. The authorized and complete transactions shall be processed at the applicable Net Asset Value (“NAV”) as may be accepted by the respective Mutual Funds/AMCs/RTAs. In respect of purchase of units of mutual fund schemes (other than liquid schemes), the closing NAV of the day on which the funds are available for utilization shall be applicable for application amount equal to or more than Rs 2 lakh or such other value as may specified from time to time, irrespective of the time of receipt of such application. Provided however for the sake of clarity, in case a User undertakes a transaction for an amount less than Rs. 2 lakhs (or such other amount as may be determined from time to time) before the cut-off time, the User shall be allotted units bearing NAV for the same day on which the transaction is undertaken.
  3. Any transaction request placed on a day not being a Business Day or after the cut off time on a Business Day mentioned on the Website/Application shall be processed on the next Business Day and the NAV of next Business Day shall be applicable as per the Scheme Information Document of the respective mutual fund. The cut-off timings will be prior to the statutory cut-off timing specified under the SEBI Regulations and the Scheme Information Document for operational convenience.
  4. “Business Day” shall mean a day (other than a Saturday or Sunday or a bank holiday) on which the banks and financial institutions are open for business in Mumbai.
  5. A transaction request for purchase/redemption/switch/sale of mutual funds once placed by a User cannot be cancelled under any circumstances.
- PURCHASE OF MUTUAL FUNDS
  1. In case of a request for purchase of mutual funds, the instructions for purchase of mutual funds shall be processed subject to receipt of clear funds and acceptance of the said transaction by the Mutual Funds/AMCs/RTAs. The amount towards the purchase of mutual funds will be debited from the designated bank account of the registered user and shall be placed in the pool account of the third party service provider (the third party providing the payment gateway services). The said amount will thereafter be credited/transferred to the bank account of respective mutual funds either on the same day (in case the order is placed before the cut off time) or the next working day (in case the order is placed after the cut off time). The process shall thus, involve an interim time lag in transfer of amount form the pool account to the account of the mutual funds which may lead to change in the NAV and the Users unconditionally agree to such change in NAV.
  2. The Company, its employees, agents and representatives shall not be liable for any loss, direct or indirect, consequential or inconsequential, that may arise to an investor/registered user, upon purchase of units of mutual fund, as a result of the application of NAV by the concerned mutual fund/AMCs.
  3. In case the registered users subscribe to the units of mutual fund from the funds remitted through a bank account held jointly by two or more holders, the default option for application for subscription shall be in the joint names of all the holders of the said bank account. In case of subscription to units of mutual fund from such joint account, the decision of the first holder shall be final and binding on all the other holders.
  4. User shall ensure that payments for any subscriptions/ transactions/ investments are made through his/her own bank account; no third party account is used for payments and that all investments are made from legitimate sources. Any subscription to units of mutual funds from an account which is not a bank account registered as part of KYC or a bank account which is not held by the first named unit holder, shall be rejected by the mutual fund/AMCs and the User shall have no claim or right against the Mutual Funds /AMCs /Company or their employees, agents or representatives for such rejection. The Users shall specifically ensure that units are purchased from the bank account of the first holder only in case more than one account is tagged to one customer id and such other accounts are held jointly by the first holder of units in the capacity of second holder of the bank account.
  5. The investors shall also have an option to apply for units in single name of any one or more names of the joint account holders of the bank account with nomination facility subject to terms and conditions of the relevant Scheme Information Document.
  6. The Company, its employees, agents or representative or Third Party Service Providers shall bear no liability for any delay in acceptance/execution or non-execution/rejection of any transaction request by the mutual fund/AMC. The Company shall endeavour to inform the Once the information is provided by the Mutual Funds for the rejection and Investor will be informed accordingly.
  7. The registered user shall, at all times, maintain clear balance in the bank account to cover the purchase price and other costs and charges for the units to be purchased. The registered users are advised to check their daily fund transfer limits with their bank before placing a request for purchase of units or SIP request in any particular scheme.
  8. The Company, its employees, agents or representatives shall not be liable for non-execution or rejection of a transaction request in the event of insufficiency of clear and requisite funds in the bank account or insufficient daily transfer limit for execution of the said purchase request.
  9. In case of rejection of a purchase request by the Mutual Funds/AMCs, the amount shall be credited into the bank account of the registered user only after receipt of refund from the relevant mutual fund/AMCs. The Company, its employees, agents or representative or Third Party Service Providers for any delay in receipt and subsequent credit of the funds into the bank account of the registered user.
  10. All requests for purchase of units of mutual fund or SIP requests shall be electronically tagged with the ARN (106136) of the company and shall be treated to have been made under the Regular Schemes of the concerned mutual fund.
  11. All purchase transactions pertaining to mutual funds made through the Website/Application shall be allotted an online folio number and the registered user shall be able to access the transaction account statement in electronic format upon receipt of data in the form of reverse feeds from the concerned Mutual Funds/AMCs/RTAs. Besides the online access to the account maintained with the Company on its Website/Application, the registered User shall receive an account statement on the registered email account. Upon request of the registered User, the Company shall send the physical account statement on the address registered with the KYC Registering Agency, as updated from time to time. Besides the above, the registered User will also receive an account statement of its purchases, redemption, switch or sale directly from the AMCs/RTAs.
  12. In respect of purchase of units of mutual fund schemes (other than liquid schemes), the closing NAV of the day on which the funds are available for utilization shall be applicable for an application amount equal to or more than Rs 2 lakh or such other value as may specified from time to time, irrespective of the time of receipt of such purchase request.
  13. The updation of data after a purchase request is processed till the time the same is updated in the systems maintained by the Company linked to the Website/Application may happen with a time lag due to reasons including but not limited to delay in receipt of reverse feeds from the mutual funds/AMCs or breakdown/interruption in the systems.
  14. The Company, its employees, agents or representatives shall not be liable for any variances in values arising out of delayed data feeds, transmission losses in electronic data, electronic fund transfer etc.
- REDEMPTION OF MUTUAL FUNDS
  1. The Company, its employees, agents or representatives shall not be liable for any variances in values arising out of delayed data feeds, transmission losses in electronic data, electronic fund transfer etc.
  2. In the event, such facility of direct credit is not available, for any reason whatsoever, the concerned mutual fund shall send a demand draft of the amount at the address given by the registered user at the time of registration and opening of the investment account with the Company.
  3. In case of redemptions, if the number of units held by the registered User as per the records maintained by the Mutual Funds/AMCs/RTAs is less than the number of units requested to be redeemed, then the units available at that point in time shall be redeemed. Wherever redemption of “all” units is specified in the request, all unit holdings in that Scheme shall be redeemed. All redemptions shall be subject to the provisions mentioned in the respective Offer Document / Scheme Information Document and addenda thereto issued from time to time. The Company, its employees, agents and representatives shall not be liable for non-execution or rejection of instructions for redemption of units in case the available number of units is lesser than the number indicated in the redemption request.
  4. The Company, its employees, agents and representatives shall not be liable for any loss, direct or indirect, consequential or inconsequential, that may arise to an investor/registered user, upon redemption or sale of units of mutual fund, as a result of the application of NAV by the concerned mutual fund/AMCs.

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